FAQ

PRICES

All prices are quoted are GST inclusive in AUD.

INTERNATIONAL SHIPPING

We ship Internationally on most items. For all customers outside Australia and New Zealand please contact us at arlointeriors@gmail.com to place your order and obtain a shipping quote.

PRODUCT OUT OF STOCK

From time to time demand exceeds our expectations so we may be out of stock of a particular item for a short period of time. If the item you are looking for is out of stock, please visit us again in a couple of days and it will probably be back in stock. Alternatively, you can contact us at arlointeriors@gmail.com to find out when it will be available and to place a pre- order.

BULKY ITEMS

Bulky items such as rugs and larger baskets are subject to supplier availability and may take longer to ship than other items. If an item is urgent, please contact us before placing your order and we will check availability.

WHAT IF MY PARCEL GETS LOST OR DAMAGED?

We will redeliver, replace or refund a parcel that is incorrectly addressed by us, but do not take responsibility for delivery addresses that are incorrectly provided or insufficient at the time of purchase.

All shipping is at the customers risk. Once items have been dispatched and tracking numbers provided, we do not hold responsibility for lost parcels, or packages damaged in transit.

RETURNS POLICY

We want you to shop with confidence at Arlo Interiors. For a full refund or exchange, please contact us at arlointeriors@gmail.com within 7 days of receiving your order.

TRADE DISCOUNT

If you’re a product or property stylist, we offer very competitive pricing or product rental. Contact us at arlointeriors@gmail.com to discuss.

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